Shipping Policy
QUEBEC
$10 DELIVERY IN QUEBEC.
ALL ORDERS ARE SHIPPED WITHIN A MAXIMUM OF 72 HOURS AFTER RECEIPT OF PAYMENT.
DELIVERY TIME IS BETWEEN 1-3 BUSINESS DAYS DEPENDING ON SHIPPING REGION AND POSTAL VOLUME.
CANADA
DELIVERY CHARGES ARE $10 TO ALL OTHER CANADIAN PROVINCES.
ALL ORDERS ARE SHIPPED WITHIN A MAXIMUM OF 72 HOURS AFTER PAYMENT IS RECEIVED.
DELIVERY TIME LOCATES BETWEEN 3-7 BUSINESS DAYS DEPENDING ON SHIPPING AREA AND POSTAL VOLUME.
USA & AUSTRALIA
SHIPPING IS $10 FOR USA AND AUSTRALIA.
DELIVERY TIME IS BETWEEN 6 AND 12 BUSINESS DAYS DEPENDING ON SHIPPING REGION AND POSTAL VOLUME.
CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS RELATED FEES.
YOU WILL RECEIVE A TRACKING NUMBER BY EMAIL WHEN YOUR ORDER HAS BEEN SHIPPED. YOU WILL BE POSSIBLE TO FOLLOW YOUR PACKAGE DIRECTLY ON THE CARRIER'S WEBSITE (CANPAR, CANADA POST, PUROLATOR, FEDEX, UPS, DHL, DICOM, ETC.).
PICKUP AVAILABLE
IT IS POSSIBLE TO CHOOSE PICKUP METHOD AS DELIVERY. TO DO THIS, SELECT THE “PICKUP” OPTION WHEN MAKING YOUR PAYMENT. ITEM IS AVAILABLE FOR PICKUP WITHIN 24 HOURS OF RECEIPT OF PAYMENT. PICKUP LOCATION IS IN CHÂTEAUGUAY, QUEBEC, CANADA.
WHEN THE ORDER HAS BEEN PROCESSED, AN EMAIL WILL BE SENT NOTIFYING YOU THAT YOUR ORDER IS READY FOR PICKUP. INDICATIONS AS WELL AS THE EXACT ADDRESS WILL BE PROVIDED TO YOU IN THE EMAIL.
PRE-ORDERS
Dates are approximations and may be changed at any time by Mālama without notice.