GUARANTEE

BABY CARRIER WARRANTY

MALAMA BABY CARRIERS ARE SUBJECT TO A TWELVE MONTH WARRANTY FOLLOWING PURCHASE.

ALL PRODUCTS ARE SUBJECT TO SERIOUS QUALITY CONTROL. YOUR SATISFACTION IS OUR PRIORITY. IF YOU NOTICE ANY BREAKAGE, FAULTY SEWING, DEFECT, MISSING PART, ETC. WE INVITE YOU TO CONTACT US DIRECTLY BY EMAIL SO THAT WE CAN ANALYZE THE PROBLEM. MALAMA RESERVES THE RIGHT TO DETERMINE, DEPENDING ON THE NATURE OF THE PROBLEM, WHETHER THE ITEM WILL BE REPAIRED, EXCHANGED OR REFUNDED.

WE ARE HERE TO HELP YOU AND OUR MAIN GOAL IS TO OFFER YOU A GREAT EXPERIENCE. BE ASSURED THAT WE WILL DO WHAT IS NECESSARY TO ENSURE YOUR SATISFACTION.

WE WANT YOU TO ENJOY YOUR PURCHASE AS LONG AS POSSIBLE. MALAMA OFFERS LIFETIME REPAIR SERVICES FOR YOUR BABY CARRIER (SOME CONDITIONS APPLY)*.

* IF THE PROBLEM IS RELATED TO WEAR, NO REPAIR CHARGES APPLY. SHIPPING COSTS WILL BE RESPONSIBLE FOR THE CUSTOMER.

* IF THE PROBLEM IS RELATED TO A MANUFACTURE DEFECT, NO REPAIR CHARGES APPLY. NO SHIPPING CHARGES APPLY.