At Mālama, we understand that ordering online requires a leap of trust. That’s why payment security and the protection of your personal data are at the heart of our commitment to you.
All transactions made on our website are 100% secure. We use advanced encryption technologies (SSL protocol) and trusted payment partners (Shopify Payments, Apple Pay, Google Pay, PayPal, etc.) to ensure your information remains confidential and protected.
We never store your credit card data. Your payment information is processed directly by our partners through encrypted connections, in compliance with internationally recognized PCI DSS security standards.
When you make a purchase or interact with our website, we only collect the information necessary to fulfill our services:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information (encrypted and processed securely)
This information is used to:
- Process and deliver your order
- Send you order confirmations and tracking updates
- Respond to your questions or inquiries
- Keep you informed about our news (if you opted in)
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we are committed to:
- Never selling, renting, or trading your personal information to third parties
- Limiting data access to trusted partners who need it to perform specific services (e.g., shipping, payment processing)
- Storing your data securely, for a limited time, and solely for the original purpose
If you subscribe to our newsletter, you’ll occasionally receive updates, special offers, and helpful tips on babywearing and parenting. You can unsubscribe anytime with a single click, via the link at the bottom of each email.
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate details
- Withdraw your consent or request deletion of your data, subject to our legal obligations
For any request, reach out to us at info@malamabebe.com. We’ll take the time to respond with clarity and care.