FAQs

WHY IS MALAMA SO SPECIAL?

The MALAMA baby carrier is not a baby carrier like the others. It offers an outstanding porting experience. It is very particular and, above all, unique. Its minimalist and timeless appearance, but also its absolute comfort make it a must for all parents. If you're looking for an easy-to-use baby carrier, you've come to the right place. In two steps, three movements, you will have installed your baby comfortably against you. The MALAMA baby carrier is known to soothe the crying and discomfort of babies. Its breathable fabric and cushioned lining allow babies to fall asleep comfortably. Scalable and versatile, it will be useful not just for a few months, but rather for a few years. It adapts to the development of your baby. So you can use it in four different ways. You can have peace of mind, it meets the highest standards of carrying safety. Inspected and analyzed in an American laboratory specializing in child safety, it has received ASTM F2236 certification. This baby carrier will quickly become your best friend, it will allow you to find a certain freedom while having the happiness of enjoying bonded moments with your baby.

IS THE MALAMA BABY CARRIER SUITABLE FOR MY NEEDS?

This baby carrier is very versatile. It is suitable both for parents who wish to use it during their daily activities, and for sports parents who wish to include their baby in their active daily life.

It has been designed to provide a comfortable, flexible and supported carrying experience. We love to say this is a baby carrier that falls between slings and rigid carriers.

If you only want babywearing during the first weeks of your child's life, we suggest that you purchase a "baby wrap". If you want to carry for long hours of weekly hikes, we suggest you purchase a rigid baby carrier.

However, if you want to babywear during the first years of your child's life and want to use a baby carrier for skin-to-skin, daily chores, and go for long walks outside, the MALAMA baby carrier is the one for you. It is flexible and above all very light. You will be charmed by its remarkable comfort.

FROM WHAT AGE CAN I USE THE MALAMA BABY CARRIER?

The MALAMA baby carrier can accommodate babies from birth. Make sure your baby stays within the weight and height limit of 7 pounds and 20 inches.

UNTIL WHAT AGE CAN I USE THE MALAMA BABY CARRIER?

There is no age limit, you have to rely on your child's weight. The MALAMA baby carrier is designed for children weighing up to 35 pounds. Some children reach this weight at age 4, while others reach it at age 3. It is therefore imperative to respect the limit set at 35 pounds.

DO I NEED TO BUY AN "INSERT" IF I WANT TO WEAR A NEWBORN?

No. The MALAMA baby carrier requires no additional accessories for carrying a newborn. You just need to follow a few instructions to adjust the baby carrier to accommodate a newborn. You will find these instructions by following this link: carrying a newborn.

THE MALAMA BABY CARRIER OFFERS WHICH CARRYING POSITIONS?

The MALAMA is an evolving baby carrier that offers 4 carrying positions.

- Facing the wearer

- Facing outward

- On the hip

- In the back

FROM WHAT AGE CAN I CARRY MY BABY ON THE BACK OR FACING FORWARD?

It is essential to wait until your baby has excellent tone, both in the torso, neck and head. The best indicator is when he stands alone in a sitting position. It would be irresponsible to set a weight and age limit, since all babies develop at different rates. For this reason, we recommend that you rely on its tone to determine if it is ready to be worn back-facing or forward-facing.

CAN I BREASTFEED WHEN MY BABY IS CARRIED IN THE MALAMA?

Certainly. When you are going to feel comfortable enough in your breastfeeding, you can absolutely breastfeed your baby while carrying him. Just make a few small adjustments. It is also pleasant and effective to breastfeed while carrying.

IS THE BABY CARRIER SUITABLE FOR LARGE PEOPLE?

The baby carrier is designed to be worn by people from size XXS to 4XL.

IS THE BABY CARRIER SUITABLE FOR VERY SHORT PEOPLE?

The baby carrier is designed to be worn by people from size XXS to 4XL.

CAN THE STRAPS BE USED IN DIFFERENT WAYS?

Exactly!

The shoulder straps of the MALAMA baby carrier are versatile. You can wear them crossed "X" as well as parallel "H".

The comfort is optimal whichever option you choose. Some parents prefer the crossover, while others prefer the parallel.

If you choose to wear the "X" straps, be aware that the small strap that connects the straps together is removable. For comfort reasons, we suggest you remove it if you don't wear the "H" straps. Follow this link to view both options.

CAN I CARRY TWINS AT THE SAME TIME?

The MALAMA baby carrier has been designed so that only one baby can be carried at a time.

I FEEL THE BABY CARRIER PULLING ON MY SHOULDERS OR MY BACK. IS THIS NORMAL?

It is not normal to feel uncomfortable when using the MALAMA baby carrier. If you feel pressure on your back or shoulders, just make sure you have the straps adjusted properly. When the shoulder straps are not tight enough, the weight will be poorly distributed and you will definitely feel discomfort. Do not hesitate to contact us, by email, if you are unsure. On the other hand, you can find explanatory videos on our Instagram page in the "HIGHLIGHT" section.

I HAVE TROUBLE ADJUSTING THE BABY CARRIER. HOW CAN I GET HELP?

Upon purchase, an instruction manual was sent to you. It is important to keep this manual, as it will guide you through the evolution of your babywearing experience.

Don't worry, if you've misplaced it, a PDF version manual is available online. We invite you to download and save it for future use.

If, despite reading the manual, you experience difficulties, do not hesitate to contact us by email info@malamabebe.com and a specialist will be happy to assist you.

IS THE BABY CARRIER WARRANTY?

It goes without saying ( !!! ) Don't worry, when you buy a MALAMA baby carrier, a guarantee is included.

Malama baby carriers are subject to a twelve-month warranty following purchase.

We want you to enjoy your purchase for as long as possible. Malama offers lifetime repair services for your baby carrier (certain conditions apply)*.

Please read the Warranty Policy for more information.

SINCE IT IS PADDED, IS THE MALAMA BABY CARRIER HOT?

They are made from 100% linen. We have carefully chosen this textile, not only for its magnificent appearance, but also for its beneficial properties. Linen retains heat when it's cold and, conversely, it retains freshness when it's hot. So you can rest assured that neither you nor your baby will get too hot when using it.

HOW SHOULD I WASH THE MALAMA?

Machine wash cold, gentle cycle. Do not bleach.
Dry flat.
Do not dry clean.

Before washing, make sure buckles are all closed.
Use a mild detergent and make sure you don't wash it too frequently.
Do not use detergent that contains bleach, dye, chlorine, or lightener.

You can find this information in the instruction manual that you received when you purchased your baby carrier. If you have misplaced it, you can also access it online by clicking on the following link: How can I maintain my baby carrier?

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DO YOU OFFER GIFT CARDS?

Unfortunately, Malama does not yet offer the option to purchase a gift card.

DO YOU ACCEPT EXCHANGES AND REFUNDS?

Certainly. Please refer to our policy by clicking on the following link: Refund Policy

YOU DIDN'T FIND AN ANSWER TO YOUR QUESTIONS?

Send us an email and a member of the team will be happy to assist you further.

CONTACT US

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