SHIPPING REGIONS

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PLEASE READ THE CUSTOMS POLICY CAREFULLY WHEN YOU ARE NOT IN CANADA

CUSTOMS

CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS RELATED FEES

The customer is responsible for all customs related fees and these are never refunded in the event of a return. Please note that if you return your order, the return costs are borne by the customer. Read the return policy for additional information.

Free delivery in Quebec.
All orders are shipped within a maximum of 72 hours after receipt of payment.
Delivery time is between 1-3 business days depending on shipping region and postal traffic.
Please note that if you return your order, the costs  Returns are assumed by the customer. Read return policy for additional information.
Free shipping  in all other Canadian provinces.
All orders are shipped within a maximum of 72 hours after receipt of payment.
Delivery time is between 3-7 business days depending on the shipping region and postal traffic.
Please note that if you return your order, the return costs are borne by the customer. Read return policy for additional information.
Free shipping  in the United States.
The customer is responsible for all customs related fees and these are never refunded in case of return. Please note that if you return your order, the return costs are assumed by the customer. Read return policy for additional information.
Delivery time is 1-3  business days depending on shipping region and postal traffic.
Shipping to Europe $40 CAD.
The customer is responsible for all customs related fees and these are never refunded in case of return. Please note that if you return your order, the return costs are assumed by the customer. Read return policy for additional information.
Delivery time is between 6 and 12 business days depending on the shipping region and postal traffic.
Please contact us by e-mail to find out the shipping rates to your country.
It is possible to choose the pickup method as a delivery method. To do this, select "pickup" when you make your payment. The item is available for pickup within 24 hours of receiving payment. The pickup location is in Chateauguay, Quebec, Canada.
Once the order has been processed, an email will be sent to notify you that your order is ready for pickup. The directions and exact address will be provided in the email.

12 MONTH WARRANTY

Baby carriers are guaranteed for 12 months after purchase. We offer exchange and repair services.

FREE 24H SHIPPING

All orders are shipped within 24 hours *

Canada & USA only

OUTSTANDING CUSTOMER SERVICE

We are committed to customer satisfaction and are always available to assist you.

QUESTIONS ? WRITE TO US!