Malama Bebe | Warranty

Express service

Exchanges and repairs are simple, quick, and hassle-free. Our team ensures that every request is handled with care and efficiency.

1 year warranty

All of our products are covered by a one-year warranty. If a manufacturing defect occurs during this period, we commit to repairing, replacing, or refunding the affected item.

no hidden costs

Rest assured that, in the event of a manufacturing defect, your item will be repaired or exchanged at no cost within 12 months of the purchase date.

BABY CARRIER WARRANTY

Mālama baby carriers are covered by a twelve-month warranty from the date of purchase.

All products undergo rigorous quality control. Your satisfaction is our priority. If you notice a break, defective stitching, a defect, a missing part, etc., we invite you to contact us directly by email so we can analyze the issue. Mālama reserves the right to determine, based on the nature of the issue, whether the item will be repaired, exchanged, or refunded.

We are here to help you, and our main goal is to provide you with a wonderful experience. Rest assured, we will take the necessary steps to ensure your satisfaction.